Dokyu – Installation & Launch Issue

Your Motion Design Content Library Forums Help Desk Dokyu – Installation & Launch Issue

This topic contains 1 reply, has 2 voices, and was last updated by  David Hawkins 6 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #61945

    Suzywonton
    Participant

    Hello,

    I just purchased this software.

    Here is purchase information:

    Dokyu Photo Animation Maker
    Dokyu for Windows
    By 3D My Business Training
    Qty: 1 – Price: $19.00
    Dokyu Photo Animation Maker for Windows
    Please click on this links below to download Dokyu: Dokyu Windows download
    Your license key is: REMOVED

    I have downloaded it and installed it but it will not launch.

    I have Adobe Creative Cloud so I do have the latest version of AE.

    Here is a link to screen capture video to show the issue I am having.

    https://youtu.be/fOgTB_mzoQI

    Your kind assistance is appreciated.

    Amy
    [email protected]

    #61947

    David Hawkins
    Keymaster

    Hi Amy,

    Simple solution to this one! It’s an issue with extensions in AE2019 at the moment, I’m afraid. Please refer to the ‘Help’ txt file in the download. It will hopefully be resolved soon at Adobe’s end.

    Any other issues, please let me know.

    Regards,
    Dave

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.